Hi I'm Joe. I have more than 9 years of Customer Service experience through several companies (Linksys, Microsoft, Ziplogix and eBay Australia) as a Call Center Agent. I also have an experience in supervising teams, managing huge accounts (for eBay Australia) and in data entry/analysis as a Team Leader and a Quality Analyst.
I see myself as:
Efficient, People and Result-Oriented, Team Player, Strong Leadership/Management/Analytical/Interpersonal Skills, Self-Motivated, Determined, Competitive, Self-taught, Quick Learner and Initiative-Driven.
Here's a summary of my experience:
Linksys - Technical Support Level 2
(Phone Inbound, Email Inbound, Chat Inbound)
Ziplogix - Technical Support
Microsoft - Customer Support
eBay Australia - Customer Support/Account Manager/Performance Analyst (Team Leader and Quality Analyst)
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Samori Coles
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