Virtual Call Center Associate, Appointment Setter, answering inbound call from high end clients,fluent / in English with no accent, pleasant voice, Social Media VA, Blogger, Article writer, Photo editing using Photoshop, web designing and video editing. As a Manager of Uncle's Best restaurant, I am in charge of hiring personnel. I strictly Implement orientation and training to qualified applicants. I conduct daily inventory and Sales report for Market Strategy Planning. I am also tasked to answer E-mails, and prepare various accounting and auditing transactions. My experience with the call center company as a customer care professional consists of taking in calls, answer billing inquiries, help with any disputes, process payments, assist members with complaints, I also prepare monthly reports. As
team leader I must hit monthly targets, conduct weekly discussion of feedback with agents. Just recently I Earned the Expert Author Certificate with at http://ezinearticles.com/?expert=Jacqueline_De_Leon_So_Tiong.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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