Lead Generation Specialist | Customer Experience & Sales Support

Overview

Looking for full-time work (9 hours/day)

at $5.78/hour ($1,260.00/month)

High school diploma

Last Active

July 22nd, 2026 (yesterday)

Member Since

August 1st, 2020

Profile Description

I bring 8 years of deep expertise in customer experience, data analysis, and outbound sales support. Having spent years working with enterprise-level giants including AT&T, T-Mobile, Uber, and SafeNet Corporation—I specialize in turning complex data and raw leads into streamlined business growth.
My background spans from executing high-stakes cold calling campaigns to building reporting pipelines using advanced analytics tools. I operate with a business-partner mindset, requiring minimal supervision to keep your operations running smoothly.


How I Can Add Value to Your Team:
* Outbound Sales & Cold Calling: Experienced in executing targeted B2B/B2C outreach, bypassing gatekeepers, and turning cold conversations into qualified business opportunities.
* Data Analytics & Reporting: Proficient in extracting performance files, analyzing client satisfaction data, and building actionable weekly/monthly performance reports for stakeholders.
* Multi-Channel Technical Support: A proven track record in resolving complex billing, documentation, and technical troubleshooting workflows across voice and ticketing channels.


Premium Tool Stack:
* Data & Analytics: Power BI, Medallia, Office 365, Excel
* CRM & Support Ticketing: Zendesk, ----------
* Specialized Platforms: Kinnser (Medical Data Entry)
If you need a reliable, self-driven professional who understands numbers, values customer retention, and isn't afraid to pick up the phone to drive growth, let’s talk.