More than 14 years of experience in call
center team management, with over 16 years of experience altogether in a BPO
industry. Highly skilled in training and supervision of customer service
representatives. Adept at developing and implementing policies and procedures.
Proven ability to effectively coach customer service professionals and supervisors. Possess
strong team leadership skills and excellent in written and verbal communication
skills. Skills also include competency in windows applications and use of
automated systems.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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