I have been working with he outsourcing industry for more than 5 years since 200

Overview

Looking for full-time work (8 hours/day)

at $340.91/hour ($60,000.00/month)

Bachelor of Science in Mechanical Engineering

Last Active

August 14th, 2013 (4221 days ago)

Member Since

August 14th, 2013

Profile Description

I have worked with 3 different BPO companies in the past like Teletech, Transcom and Convergys. I started out as a technical support representative and was promoted to a resolutions specialist after 1 year and 2 months of being dedicated and committed to my job,
thereafter, I was hired as an operations supervisor. I also worked as a customer service representative for more than 2 years, and have always provided excellent customer service everytime.
During the 5 year tenure that I had with the outsourcing industry, I have handled the accounts of
companies like Qwest, Sears, Comcast and Timewarner cable. I have great experience in customer service, sales and technical accounts and people management. I am a committed individual who is success driven, adaptable to change and always strive to meet goals and objectives. I am highly equipped with good analytical skills, effective people skills and communication skills.
My job revolves mainly in handling inbound and outbound calls, chat and email, data entry, helpdesk, and virtual assistant.