Assisting others with their needs.Provide a great helpful assistance to provide

Overview

Looking for part-time work (4 hours/day)

at $3.86/hour ($340.00/month)

Bachelor of Science in Information Technology

Last Active

December 4th, 2017 (2646 days ago)

Member Since

August 13th, 2013

Profile Description

*Installing and configuring computer hardware operating systems and applications;
*Monitoring and maintaining computer systems and networks;
*Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
*Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
*Replacing parts as required;
*Providing support, including procedural documentation and relevant reports;
*Following diagrams and written instructions to repair a fault or set up a system;
*Supporting the roll-out of new applications;
*Setting up new users' accounts and profiles and dealing with password issues;
*Responding within agreed time limits to call-outs;
*Working continuously on a task until completion (or referral to third parties, if appropriate);
*Prioritizing and managing many open cases at one time;
*Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
*Testing and evaluating new technology;