Operation Manager | Project Manager | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $14.27/hour ($2,720.00/month)

Bachelor's Degree

Last Active

January 15th, 2024 (880 days ago)

Member Since

August 5th, 2013

Profile Description

A capable and results orientated Team Leader with experience in directing a high performance team with a successful track record in meeting set goals for KPIs, employee retention and customer satisfaction.

As a true professional I always maintain a positive attitude that promotes team work, and is committed to improving myself as well as those that I manage.
My key strength lies in my passion for work.  The respect that I have for my occupation can be seen through the results that I've achieved, the relationships that I have built not only within my team but with my stakeholders as well.
With the experience & level of maturity that I have, I believe I would be an asset to any team.

Here's a quick overview as to why you should hire me:
- 5 years relevant experience in a call center environment
- 12 years experience in a shared services company
- 7 years experience as Team Leader
- 6 years experience as Operations Manager
- Experience in Windows, Microsoft Office, Outlook
- High energy level, comfortable performing multifaceted projects in conjunction with normal activities
- Strong analytical and reasoning abilities.  
- Strong ability to problem-solve and resolve conflict situations independently
- Strong customer focus
- Able to identify opportunities for improvement
- Willing to work on shifting schedule
- Excellent communication skills in English
- Strong verbal, written & interpersonal communication skills
- Positive attitude, pro-active and willing to take on new challenges