The type of job that I would like to have is something that is almost

The type of job that I would like to have is something that is almost related to

Overview

Looking for part-time work (4 hours/day)

at $3.41/hour ($300.00/month)

Bachelors degree

Last Active

October 11th, 2017 (2619 days ago)

Member Since

August 2nd, 2013

Profile Description

Being in a BPO Industry for more than 8 years, I have extensive background and knowledge ranging from credit card inquiries including disputes, upselling of products and balance transfers to name a few, using Siebel as a ticketing system, troubleshoot/functionality/how-to support for all ThomsonONE products such as ThomsonONE.com, desktop, SmartClient, ThomsonONE for iPhone and Marketboard (ThomsonONE for iPad). I have also trained my colleagues from other workgroups with these applications that I mentioned. Came up and spearheaded projects related to the new platform that we released (SmartClient) 2 years ago. I have also created and continuously updating documentations (saved as an excel, word and pdf files) for the product's services/pages how-to queries that I compiled and saved in our team's folder so it can be accessed anytime. I can multi-task without compromising the quality of my work. I have attended Process Improvement (Six Sigma White Belt) training this year. My technical skills include Microsoft Excel, Powerpoint, Internet and Email (Yahoo, Gmail and Outlook).