Video Editor/Marketing Affiliate 

Overview

Looking for part-time work (4 hours/day)

at $5.11/hour ($450.00/month)

Associates degree

Last Active

May 1st, 2024 (3 days ago)

Member Since

July 22nd, 2020

Profile Description

CUSTOMER SERVICE ASSOCIATE/ GRAPHIC DESIGNER / MARKETING AFFILIATE /CAPCUT EDITOR

WORK EXPERIENCE         

Collections Specialist 
- Conducted inbound and outbound calls to customers with past due accounts, employing a customer-focused approach to resolve outstanding balances while maintaining positive relationships.- Assisted in the development of training materials for new collections agents, sharing best practices and strategies for effective debt recovery.- Consistently met or exceeded monthly collection goals while maintaining a high level of customer satisfaction.-Utilized effective negotiation and communication skills to establish payment arrangements with customers in financial hardship, resulting in a successful debt recovery. 

Account Specialist/ Technical Support Representative
-Serve as the frontline technical support representative, providing prompt and effective assistance to customers via phone.-Diagnose and resolve a wide range of technical issues related to home security software, hardware, and networking, ensuring timely resolution and customer satisfaction.-Supported the billing department in processing invoices, statements, and payment collections for residential and commercial security services, including alarm monitoring, video surveillance, and access control.-Proactively managed a portfolio of delinquent accounts, consistently meeting and exceeding monthly collection targets.  

Travel Consultant/Sales associate

- Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages both domestic and international packages.-Responsible for Offering both local and International packages at very affordable prices, and always looking for ways to give my clients the best tour experience.-Responsible for answering incoming calls and outgoing calls to answer inquiries to any packages that they want to avail of, and customer relations by doing my best to provide a high-quality service at all times.