Video Editor /Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

December 9th, 2024 (3 days ago)

Member Since

July 22nd, 2020

Profile Description

CSR |  VIDEO EDITOR | MARKETING AFFILIATE

WORK EXPERIENCE         

Video Editor | Compliant Clients April 2024 - Present * Edit long-form raw video footage into engaging short-form videos and reels, ensuring high-quality output tailored to the healthcare industry.* Reviewed and ensured the accuracy of video content, including visuals, audio, and messaging, to maintain brand consistency.* Worked closely with marketing, social media, and healthcare professionals to ensure the content met the needs of the audience.* Utilized CapCut PC for video editing and Canva for sourcing and creating assets, including b-rolls, thumbnails, images, and graphics.
Collections Specialist | Synchrony Global Services Philippines Upgrade to see actual infoptember 2022 - April 2024* Conducted inbound and outbound calls to customers with past-due accounts, employing a customer-focused approach to resolve outstanding balances while maintaining positive relationships.* Assisted in the development of training materials for new collections agents, sharing best practices and strategies for effective debt recovery.* Consistently met or exceeded monthly collection goals while maintaining a high level of customer satisfaction.* Utilized effective negotiation and communication skills to establish payment arrangements with customers in financial hardship, resulting in a successful debt recovery* Proactively managed a portfolio of delinquent accounts, consistently meeting and exceeding monthly collection targets.
Account Specialist | Technical Support | Teleperformance-Cebu Phils.May 2021 - September 2022* Serve as the frontline technical support representative, providing prompt and effective assistance to customers via phone.* Diagnose and resolve a wide range of technical issues related to home security software, hardware, and networking, ensuring timely resolution and customer satisfaction.* Supported the billing department in processing invoices, statements, and payment collections for residential and commercial security services, including alarm monitoring, video surveillance, and access control.
Travel Agent | Hasty Feet Travel NationDecember 2019 - May 2021* Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages both domestic and international packages.* Responsible for Offering both local and International packages at very affordable prices, and always looking for ways to give my clients the best tour experience.* Responsible for answering incoming calls and outgoing calls to answer inquiries to any packages that they want to avail of, and customer relations by doing my best to provide a high-quality service at all times.
Customer Service Representative | QUALFON CEBU PHILSOctober 2019 - December 2019-Responsible for taking inbound/outbound calls that will lead to the satisfaction of a customer, resolve customer complaints via phone calls-Help customers questions and complaints as well as giving to the customer information about products and services. By helping customers to understand the situation by assuring them to resolve issues and concerns.

Travel Agent/ Sales Representative | AIR YOU GO TRAVELS EXPERIENCEDecember 2018 - August 2019-Responsible for online and walk-in bookings, promoting travel arrangements for clients, offering a wide array of tour packages both domestic and international packages.-Responsible for Offering both local and International packages at very affordable prices, and always looking for ways to give my clients the best tour experience.-Responsible for answering incoming calls and outgoing calls to answer inquiries to any packages that they want to avail of, and customer relations by doing my best to provide a high-quality service at all times.
Travel Agent | ZANORTE TRAVEL AND TOURSDecember 2016 - December 2018-Responsible for online and walk-in bookings, promoting travel arrangements for clients, offered wide-array of tour packages both domestic and international package.-Responsible for accounting information, recording financial transactions such as daily reports, and weekly remittances to our Airline partners as well as dealing with invoices, payroll, and expenses.
Liaison Staff/ Messenger | Dipolog Traders Inc. | Lim Law OfficeJuly 2016 - November 2016-Responsible for communicating and coordinate activities between two groups to achieve the services we offered to our clients, provide detailed and complete requirements for processing confidential papers such as transfer of Land titles, legal papers, deed of sales, and bank transactions.
Office Clerk/ Document Controller | MARAON LAW & NOTARIAL SERVICESJune 2015 - July 2016Responsible for performing clerical duties in an office setting. Assists my employer by sorting legal and criminal cases papers, filing, and answering phones, greeting clients, scheduling meetings, daily and monthly reports ,and restocking notarial supplies.