IT help desk tier 1
TECHNICAL SKILLS
• Installation/Un-installation of software
• Hands-on experience
• Virus and Malware Scan and Removal
• Registry’s Errors and Bad Sectors
• Defragging Files
• Compressing Files and Folders
• Troubleshooting
• Duel booting
• Skilled in Microsoft Office (Word, Excel, Power Point, Outlook)
• Managing and Troubleshooting PC Systems
• Upgrading Computer system hardware and software
• Configuring and troubleshooting a network
• Upgrading and troubleshooting Operating Systems (Windows 7, Vista, Windows XP,)
- Customer Service/Outbound and Inbound calls
- • Handle inbound and outbound calls to get in touch to borrowers
• Handle collection account U.S
Dropbox resume
https://www.dropbox.com/s/l1u1lgnc4m6cgqt/Mark Cabrales Resume Updated - WORKATHOME.doc?dl=0
Dropbox 1 min recording mp3:
https://www.dropbox.com/s/0ufcti4suvzwecj/mark_1_min_recording.mp3
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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It's intended to help employers know who they're talking to is real, and not a fake identity.