Virtual Assistant

On the billing and collections side, I’ve worked with insurance verification, claims follow-ups, payment posting, and patient billing inquiries. I’m comfortable communicating with patients about balances in a clear, respectful way, and I understand how important accuracy, consistency, and follow-through are when it comes to revenue and cash flow for a practice.

On the billing and collections side, I’ve worked with insurance verification, claims follow-ups, payment posting, and patient billing inquiries. I’m comfortable communicating with patients about balances in a clear, respectful way, and I understand how important accuracy, consistency, and follow-through are when it comes to revenue and cash flow for a practice.

In the aesthetics space, I’ve supported providers and clinics by managing patient scheduling, handling inbound and outbound calls, responding to patient inquiries, and assisting with pre- and post-procedure communication. I’m very familiar with maintaining patient confidentiality, following HIPAA guidelines, and providing a high level of professionalism and empathy—especially when working with patients who value trust, discretion, and quality service.