I'm looking for an online job where I can maximize my skills

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelor's Degree Physical Therapy

Last Active

April 4th, 2024 (255 days ago)

Member Since

July 10th, 2013

Profile Description

10 years experienced Customer Service Representative, Email handler, Client Services handling emails/calls from customers and merchants, with 8 years experience working in a dynamic call center environment. Strong communication and computer skills contribute to high levels of efficiency and productivity, with a strong sense of urgency.

Proficient in Microsoft Word/Excel, Googledocs/ GoogleSuite, Basecamp, Hangouts, Skype, Slack, Tweetdeck, LiveChat, Zoom, client-specific CRMs and other user-friendly computer operations, customer service, web researcher, email/chat response handling.

Recently worked as a home-based POC for Customer Engagement/management for social media (Facebook, Twitter, Instagram, Email, Web , YouTube) handling daily inquiries, complaints and escalations, and other admin tasks required.
Provided training as well as briefings on campaigns to new CSRs.