MarIcel

I'm looking for an online job where I can maximize my skills

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelor's Degree Physical Therapy

Last Active

December 19th, 2024 (541 days ago)

Member Since

July 10th, 2013

Profile Description

10 years experienced Customer Service Representative, Email handler, Client Services handling emails/calls from customers and merchants, with 8 years experience working in a dynamic call center environment. Strong communication and computer skills contribute to high levels of efficiency and productivity, with a strong sense of urgency.

Proficient in Microsoft Word/Excel, Googledocs/ GoogleSuite, Basecamp, Hangouts, Skype, Slack, Tweetdeck, LiveChat, Zoom, client-specific CRMs and other user-friendly computer operations, customer service, web researcher, email/chat response handling.

Recently worked as a home-based POC for Customer Engagement/management for social media (Facebook, Twitter, Instagram, Email, Web , YouTube) handling daily inquiries, complaints and escalations, and other admin tasks required.
Provided training as well as briefings on campaigns to new CSRs.

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 5 - 10 years

Other Skills

Basic Information

Age: 50

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 125: DISC
Dominance: 27
Influence: 24
Steadiness: 17
Compliance: 32: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”