Healthcare support and customer service professional with over four years of experience in
medical billing, medical records coordination, patient communication, and BPO operations.
Skilled in managing client communications, processing insurance claims, maintaining
medical records, and performing administrative support tasks. With a foundation in
healthcare from taking Medical Laboratory Science in college, I bring strong organizational,
technical, and communication skills suited for a Healthcare Virtual Assistant or
Administrative Support role.
Experience: 1 - 2 years
• Processed medical billing inquiries and insurance claims with accuracy and compliance. • Assisted patients and providers in resolving billing and claims discrepancies. • Coordinated with insurance companies to ensure timely approvals and payments.
Experience: Less than 6 months
• Handles inbound and outbound calls, ensuring effective communication with patients and healthcare providers. • Manages emails and faxes to maintain organized and updated medical documentation. • Proficient in using EHR/EMR systems such as Ethizo and AdvancedMD for records management and coordination. • Supports patient record requests and ensures compliance with HIPAA and data privacy standards.
Experience: 5 - 10 years
Experience: 1 - 2 years
• Processed medical billing inquiries and insurance claims with accuracy and compliance. • Assisted patients and providers in resolving billing and claims discrepancies. • Coordinated with insurance companies to ensure timely approvals and payments.
Experience: Less than 6 months
Experience: 1 - 2 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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