Technical Support/Sales/Data Encoder/Quality Assurance/English Tutor/VA

Overview

Looking for full-time work (8 hours/day)

at $328,107.42/hour ($63,637,090.91/month)

Bachelors degree

Last Active

September 21st, 2017 (3178 days ago)

Member Since

July 1st, 2013

Profile Description

Oh, hello there! If you're looking for someone who's good in a smorgasbord of skills, I'm your man. Just ask my wife.
I'm your all around guy full of surprises. For starters, my educational background is in BS Psychology where I worked for the Department of Interior and Local Government and specialized in psychological profiling of its officers and inmates. Pretty cool, huh? From there I jumped into the BPO industry to take advantage of the wave of economic boom in the Philippines. I spent a total of six years supporting front-end work for telco, ISP, cable, paid anti-virus support, and finance clients.
In the telco space, I was the whiz kid of data entry and quality assurance, checking information accuracy of all client orders. I have developed a personal system that made me 150% more efficient than the standard. I was also 100?curate.
From here on, I was a technical support associate for ISP and Cable companies in the US and Australia, specializing in wired and wireless internet connections. I'm an expert in problem-solving and diagnosis techniques that's why I have always scored highly in Customer Service Satisfaction surveys -- 90th percentile in any program I work in. I have loved the technical work a lot so I joined a program that focuses on paid anti-virus support. Because it's paid our support is really soup to nuts, all the way to dismantling a computer. Through the phones of course.
I also did some work covering sales (as part of the technical support piece), fraud work for a major bank in the US and some QuickBook knowledge.
Personally, I have dabbled in some business (I'm a mean cook; self-taught) plus my personal hobby of car racing (so I know a bit about cars). I'm also an Uber parter on the side and a full time dog-parent to seven dogs.
I am also an ESL trainer and my area of expertise is English for business communication and leadership to professionals and businesspeople alike.
I'm your next Superstar! Hit me up in Skype to see this for yourself. My ID is Sherwin Chua.