Hi, I’m Mary, a highly experienced Virtual Assistant and Operations Manager with 10+ years of experience supporting businesses in the US and UK.
I have worked with startups, service companies, and established businesses, handling customer service, executive assistance, operations management, sales support, and lead generation. I’m comfortable managing daily business operations, communicating with clients, and ensuring everything runs smoothly behind the scenes.
In my most recent role as an Executive Assistant / Operations Manager, I supported the CEO, managed contracts, coordinated schedules, assisted the sales team with proposals, handled client communication, and organized operational workflows. I also monitored reports, coordinated staff schedules, and ensured compliance with company procedures.
I’m highly organized, detail-oriented, and dependable. I can work independently with minimal supervision and I always focus on delivering quality work and maintaining strong client relationships.
Skills & Experience:
Executive Assistance
Operations Management
Customer Service (Phone,
Lead Generation & Cold Calling
CRM Management & Data Entry
Appointment Setting & Calendar Management
Sales Support & Proposal Preparation<8efe80624d780eba0c6493ec45140364
Research & Report Generation
Tools I’ve Used: Zendesk, Podio, Calendly, Mojo Dialer, 3CX Phone, RingCentral, Connecteam, Silvertrac, QuickBooks, Outlook, Canva, ChatGPT, CapCut, Grammarly, and more.
I’m looking for a long-term opportunity where I can support your business, improve workflows, and help your team stay organized and productive.
If you’re looking for a reliable VA who takes initiative and gets things done, I’d love to be part of your team.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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