Experience
1. Paralegal (
- assisted lawyers in processing human rights reparations claims, covering elections-related work, creating pleadings for criminal and civil cases.
2. Online Internet Assessor (Part-Time)
Lionbridge Technologies, Waltham MA
July 2008 – January 2009
-Evaluated English and Filipino websites, based on web search results, for appropriateness and relevance to search query inputs.
3. Technical Writer
NCR Development Center Inc., Cebu, Philippines
June 2010– 2011
-Developed documentation (user guides, installation manuals, training manuals) for hardware and software Information Products (IP) designed for end users or developers
4. Customer Service (Health Care) Representative
People Support Inc., Cebu, Philippines
September 2009 – June 2010
- Supported US healthcare plan holders on inquiries regarding health benefits and medical coverage
- Coordinated with medical practitioners and facilities to settle plan holders’ coverage issues
Set up medical plans, handled billing inquiries and processed payments
5. Technical Writer; Technical Support
Teradyne Phils. Ltd., Cebu, Philippines
December 2006–July 2009
- Created documentation (user guides, installation manuals) for testing equipment
- Coordinated with engineering personnel/departments to produce vendor manuals for both internal and external customer use
- Provided hardware and software support to field engineers and customers through phone and
Coordinated and deployed field support for customer sites requesting onsite technical assistance
- Maintained content for online knowledgebase system and granted access to users
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.