3 years as a Call Center Agent for Convegys Philippines , I became a "Universal Agent" ( Customer Support , Billing , Sales , Technical Support ) .
Proper documentation is needed for future reference , my typing speed is now 65 wpm , sometimes a call comes in even though your not finished documenting , I developed multi-tasking . In every call I make sure to give all my customers the best customer service that they could get from me. Being patient comes in naturally , let the customer talk , say what they want and what they need. Respect is number 1
I stayed 3 years, consistently being awarded as part of "Top Performing Agents" . I never lost focus and I assured that I am present when my employer needs me.
I have my own internet connection and PC - I spend most of the time searching new knowledge in the internet - online selling - posting adds etc.
I want to learn how to be a blogger and write good articles. That's what I'm working on right now.
I want a long-terms and stable job
I hope to be part of your project . thank you
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.