- Create and/or administer Company policies and procedures- Develop written mater

Overview

Looking for full-time work (8 hours/day)

at $2.34/hour ($454.55/month)

BS Computer Science

Last Active

June 22nd, 2013 (4730 days ago)

Member Since

June 21st, 2013

Profile Description

Extensive BPO experience both in Operations and Human Resources environment. Worked as a Customer Service Representative for a leading Online Travel Agency for 1 year and 9 months. Efficiently assisted customers in arranging and coordinating their flight, hotel and car reservations with leading international airlines and hotel chains. Continued to work in the same company for Human Resources. Seasoned and experienced, with a wide understanding of Benefits Administration both company and government mandated ones. Background in Information and Records Management, HRIS, Performance Appraisal Administration and Health Benefits administration.
Created the company's Maternity Benefit Information Kit, streamlining faster processing of benefits and putting significance on the importance of document submission and completion. Added value to Employee Satisfaction and avoided delays on Company SSS reimbursements checks by about 50%.
Specializes in SSS Sickness and Maternity Benefit Administration. Major contributor for the Company's initial Medical leave application process incorporating Benefits and Company Clinic processes.
Functioned as OIC of the 24/5 Company Clinic Operations, averaging 50- 60 consultations per day. Supervised daily clinic operations including employee clinic concerns, Medical leave applications, Medicine dispensing, Inventory and clinic supplies. Formulated daily consultation reports of Nurses and Doctors prior to having a medical database. Administrative liaison to Clinic Sub contractor, Supervised Doctors and Nurses administrative and employee relations tasks including email correspondence and all Employee clinic concerns. Led weekly and monthly meetings with Nurses and Doctors regarding Company Health Programs. Spearheaded several Monthly Health and Wellness Events such as Flu Vaccine Campaigns, Quit Smoking Campaign among others.
Performed weekly Compensation and Benefit Classes to New Hires and conducted several policies and procedure roll outs related to compensation and benefits of employees both entry level, supervisors and managers. Created several Comp and Ben policy presentations. Substantial background on labor relations law related to BPO industry. Exposure to Training Delivery, Workforce Management and Performance Management
Enthusiastic and eager to function as a strategic business partner to customers and clients of a dynamic, fun and challenging environment. Flexible, adaptable and able to work with different kinds of individuals, groups. Responsible and able to work under minimal supervision
Specialties:Excellent in oral and written English communication skills, Proficient in MS Word, MS Outlook, MS Excel and MS Powerpoint. Benefits Administration, Information and Records Management