With 6 years of experience in Customer Service, I am confident that I am fully-equipped with skills that will help address the needs of the clients. I am currently one of the team leaders of the pioneering virtual call center in the Philippines.
I was a training assistant from being a Customer Service Representative in a Telephone/Cable/Internet Service Provider account located in the USA. I was in-charge of up-training Customer Service Representatives of the latest company policies and procedures. Part of my job was to handle escalated calls and do outbound calls to fix customer issues.
This means that i have a strong command in the English language and dealing with different types of customers.
I am also habituated in researching to advance my knowledge about any topics.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.