The biggest asset I have as a professional is focused mainly on my expertise in retail, sales and marketing. I worked for Globe Telecom, Inc. as one of its finest Retail Assistants in one of their stores located at SM City Naga. While serving the company for over a year, I gained trust and confidence from my superiors due to my outstanding performance in handling concerns and complaints in a way favorable to both the company and the stakeholders.
I handled several complicated distresses from the subscribers. Also, doing a customer service function, I also mastered my ability to develop my interpersonal and intrapersonal skills
due to fast-changing environment in the tech world and the workplace itself. My previous job also includes case escalations sent via electronic mails to proper departments in order to resolve the customers' concerns on their accounts and current subscriptions.
In addition, I am a tech expert trained in handling recent gadgets and devices such as iOS firmwares, Android, and Blackberry OS. I also have a background in business process outsourcing industry, which I believe is my edge over other aspirants.
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