As an Executive Quality Analyst, we ensure that all correspondence will be acknowledged/processed accordingly within the standards implemented by our client.
Other skills acquired and honed for 5 years working as an executive quality analyst:
-Knowledgeable with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, etc.)
-Reporting (Daily report, Weekly report, Month end report and Year end report - part of my job as a quality analyst is to consolidate checks and evaluations completed for the month)
-Conducts team meeting for new process implementation, update or internal calibration
-Attend calibration with the client to ensure process are up to date and consistent
-Call listening/monitoring as calls are required to be evaluated and transcribed if necessary
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.