I worked in a call center industry since 2004. I already worked in 4 contact centers.
I worked first with NCO Group Company as a technical support representative. I stayed with them for about 1 year and 3 months. I left the company because of the continuous disputes with our salary. All of us experienced that so several reps decided to resigned instead.
Then I went on with Sitel as a technical support representative slash customer service. We handled both. The account only stayed for 6 months and got dissolved. Agents were left hanging so then we left and resigned instead.
Then I got hired with APAC for their pioneer medical team. This suits me since I'm a gradute of a pre-med course. I started as a customer service rep and got promoted after 3 months. I stayed with them for about 2 years. I resigned and planned to go abroad instead.
While waiting for my opportunities, I applied with HGS for medical account as well since I already had experienced. Stayed with them for 3 years and 6 months and left last October 2012 because I need to take care of my Dad who is sick that time at the hospital for 3 months.
Currently, I am not employed and looking for a job online and hopefully gets hired.
Thanks.
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