Ma.

EXPERIENCED CUSTOMER SERVICE REP | Cold Calling | Lead Gen

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Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Bachelors degree

Last Active

April 24th, 2024 (5 days ago)

Member Since

July 1st, 2020

Profile Description

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Hello, I'm Upgrade to see actual info, I also go by Yael. With four years of experience in Customer Service and two promotions to Subject Matter Expert, I'm confident in delivering top-notch quality for your project. My proficiency extends across various communication channels including Email, Phone and Chat. Moreover, I am well-versed in utilizing CRM systems such as Salesforce, Zendesk, Shopify, Stripe, and more. Additionally, I excel in Social Media Management across platforms like Instagram, Facebook, TikTok, Pinterest, and LinkedIn. I possess the skills to effectively manage reviews and comments utilizing tools like Upgrade to see actual info and Comment Guard. Rooted in a BPO background, I prioritize accuracy, adherence to instructions, and swift delivery of high-quality results.
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My winning formula? A perfect blend of empathy and efficiency. I don't just handle inquiries; I forge genuine customer connections. Each interaction presents an opportunity to surpass expectations and leave a lasting positive impact. I ensure that your customers feel valued and heard.
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???? Customer Service Representative
???? Inbound & Outbound Calls Answering
???? Social Media Management
???? Project Management
???? Operations Assistance
???? Executive Inbox & Calendar Management
???? Lead Generation
???? Pre-Qualifying Leads
???? Web Research & Data Entry
???? Executive Virtual Assistant
??Cold Calling
???? Phone
???? Email
???? Chat
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????Zendesk
????Salesforce
????Shopify
????Stripe
????Upgrade to see actual info
????Comment Guard
????Slack
????Google Apps
????Facebook
????Instagram
????Twitter
????LinkedIn
????Gmail
????Yahoo
????Click Funnels
????ChatGPT
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Are you ready to take your customer service to the next level? Let's chat about how I can help drive your success. Your satisfied customers are just a message away! ????????

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Office and Administration » Travel Planning

Experience: Less than 6 months

Human Resources

Office and Administration » Transcription

Basic Information

Age
25
Gender
Female
Website
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Address
Calaca, Batangas
Tests Taken
IQ
Score:  116
English
C1(Advanced)
Uploaded ID
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