I've developed my communications skills over a career dedicated to building and maintaining relationships.
I believe communication is essential to business, both between staff and between the business and its customers.
Each person is an individual and requires a different approach; as a manager I get the best out of my staff by finding out what motivates each person, and linking that to the aims of the business. As a customer service and sales professional my strategic aim is to create long-term relationships of mutual benefit:
I'm highly IT-literate, with excellent skills in both PC and Mac platforms, Microsoft Office, databases and other business software. I also liaise with IT staff ensuring that my team has the equipment and training they need, and working with developers to help design and improve the company's internal IT systems for use by customer service staff.
I am an experienced and capable office manager, dealing with facilities management, supplies, invoicing, accounts and bookkeeping, human resources, health and safety, and general troubleshooting.
I offer traditional PA services such as:
SEO Both On page and Off Page,
Website Designing
Data Encoding
Online Development (HTML, CSS, WordPress, Blogger)
Adobe Illustrator, Photoshop and Corel Draw
Image editing
Video Creation/Editing (Camtasia)
Logo Designing
Web Researcher
Data Entry
Presentation creation,
word processing,
transcription and audio typing, meeting organization,
minute taking, travel planning and bookin, invoicing, credit control,
Link building (Onewaylink, Linkwheel, Directory Submission, Article Submission, Press Release Submission, .EDU, .GOV Posting, Forum Profile, Backlinks, Blog Commenting, Social Bookmarking)
PPC Expert (Pay per click)
Email Marketing (Aweber, Infusion Soft, Mailchimp)
Social Media Marketing (Facebook, Twitter, Google+, Pinterest and Youtube)
Keyword analysis
Content optimization
Image tag optimization
Google analytic setup
Membership Site creation Using Optimize Press, Wishlist, DAP and S2members
project management and event management.
I also undertake a range of personal 'lifestyle' tasks such as key holding, organizing tradesmen, sourcing gifts, restaurant and ticket reservations and all the other things that can take valuable time out of your day.
I have extensive experience with high profile individuals and specialize in the creative industries. I enjoy assisting people from all walks of life and have experience working with start-ups and sole traders.
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