Joseph
To find a place in a stable and growing company where I can best contribute and
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.36/hour ($636.36/month)
Bachelor's Degree
Last Active
May 24th, 2022 (1487 days ago)
Member Since
May 16th, 2013
Profile Description
? Results-driven Quality Assurance Specialist and Coach with more than five years of experience in a Call Center Industry specializing in Inbound Customer Service and Technical Support
? Proven ability to manage rapidly growing teams while maintaining high morale, retaining top performers, increasing client satisfaction and exceeding targets.
? Highly effective manager and coach.
Adept at inspiring confidence, leading by example and building loyal, high-performing teams committed to quality and responsiveness.
? Passionate on delivering unparalleled customer service, improving processes and attaining key business objectives.
? Creative and innovative thinker, bringing energy, enthusiasm and positive attitude to problem resolution.
Keen observer and highly analytical.
Always calm under pressure with superior decision-making abilities.
? Highly-skilled in research, information verification and analysis.
? Fast-learner, organized, hardworking and detail-oriented.
Able to perform efficiently in a fast-paced, rapidly growing environment.
? Highly effective in handling variety of demands from both internal and external customers. Strives for continuous improvement.
? Proven ability to communicate effectively to different stakeholders in an organization.
? Demonstrates excellent presentation and communication skills.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 38%
- Influence: 7%
- Steadiness: 28%
- Compliance: 28%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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