To find a place in a stable and growing company where I can best contr

To find a place in a stable and growing company where I can best contribute and

Verified

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Bachelor's Degree

Last Active

May 24th, 2022 (936 days ago)

Member Since

May 16th, 2013

Profile Description

? Results-driven Quality Assurance Specialist and Coach with more than five years of experience in a Call Center Industry specializing in Inbound Customer Service and Technical Support
? Proven ability to manage rapidly growing teams while maintaining high morale, retaining top performers, increasing client satisfaction and exceeding targets.
? Highly effective manager and coach.
Adept at inspiring confidence, leading by example and building loyal, high-performing teams committed to quality and responsiveness.
? Passionate on delivering unparalleled customer service, improving processes and attaining key business objectives.
? Creative and innovative thinker, bringing energy, enthusiasm and positive attitude to problem resolution.
Keen observer and highly analytical.
Always calm under pressure with superior decision-making abilities.
? Highly-skilled in research, information verification and analysis.
? Fast-learner, organized, hardworking and detail-oriented.
Able to perform efficiently in a fast-paced, rapidly growing environment.
? Highly effective in handling variety of demands from both internal and external customers. Strives for continuous improvement.
? Proven ability to communicate effectively to different stakeholders in an organization.
? Demonstrates excellent presentation and communication skills.