Trained for selling, up selling or any revenue related support. I have also been on the technical support field for two years. I have undergone extensive training for network connectivity problems, hardware issues on routers, modems, fax machines, copiers, scanners especially printers. Also handles software installation, OS problems as well as computer security/firewall issues. Inbound support agent for several popular products and providers in US. Fluent in English and have good communication skills even in writing/editing features and blogs. Accurate, responsible and patient.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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