I am a professional that can guarantee good results and quality performance in every job performed. I can work with less supervision, in a timely manner and accuracy. Shifting working hours is not a problem as I have worked over 2 call center companies already and is very used to working night time. My previous job experience includes but not limited to: handling billing issues and concerns, basic troubleshooting (I have worked for a mobile phone company and a cable company, both offered training for basic troubleshooting for the specific product), hard selling and general inquiries. I am very well in handling different customers with different issues. I can work with Microsoft Excel and is detailed on inputting information to any database or spreadsheet. My typing speed is 51 WPM with 90% accuracy. I can guarantee QUALITY, RESPECT, HONESTY, TIMELINESS, and INTEGRITY. Given my related experience and excellent capabilities I would appreciate your consideration for this job opening. My skills are an ideal match for this position.
Summary of Professional Skills
• COMMUNICATION - Advanced
• DATA ANALYSIS - Intermediate
• TYPING - Expert
• CALL HANDLING - Advanced
• CUSTOMER SUPPORT - Expert
• DATA ENTRY - Advanced
• MSWord - Expert
• MSExcel - Advanced
• MSPowerpoint - Advanced
• SPREADSHEET - Beginner
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