I been working in the call center industry for four years. I worked as a Customer support representative, collections agent and a dispute specialist in an online money transfer company.
csr/dispute specialist for almost a year in PP.
My job includes :
- Answering phone calls
- Sending follow up emails.
- Research for validating the listing description on eBay and other online markets.
-Adding data such as tracking number,personal info etc.
-Decision making for dispute cases.
collections/csr for almost 3yrs in a telco company. My jobs includes.
-billing inquiry
-payment arrangement
-process payments.
-handling billing disputes
- upgrade/downgrade services.
I never have an experience with online jobs before but I'm fully determined to learn the nature of this job and gain a stable job.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.