Excellent in appointment setting and customer service position. I have a strategic building skills, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. Recognized as "#1 Customer Service Rep" (out of 20 reps in division) in 2008. Ranking was based on accuracy, customer service, duration of calls and availability. Contributed to an 8% sales increase in 2008 by improving lead generation and sales tracking techniques in People Support, Inc. under Washington Mutual portfolio.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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