Dedicated Customer Service Representative for 5 years providing excellent servic

Overview

Looking for full-time work (8 hours/day)

at $1.53/hour ($290.91/month)

College Graduate

Last Active

February 22nd, 2023 (1207 days ago)

Member Since

May 4th, 2013

Profile Description

Aegis People Support Inc.
April 2008 - January 2009
The Travel Specialist will perform customer support services within the companys Customer Support and Airline Reservations Systems to ensure all service level targets are met, including the following primary responsibilities: processing schedule changes, handling outbound customer and/or airline phone calls, e-mail, processing airline ticket cancellations due to schedule changes, processing airline ticket exchanges, processing miscellaneous transactional work queues and problem solving for the Companys Airline and Vacation Package products with the end goal of customer satisfaction.
Sitel Philippines Inc
July 2007 - November 2007
Work to a project based account for an international publishing company setting up appointments for schools to allow online exams that will be used later on for books publishing. Committed to provide every client with reliable and courteous service.
Qinteraction Philippines Inc.
March 2005 - July 2007
Work to an international telecommunication company, informing customers regarding the status of their mobile and home phone account. In charge of processing payments, billing and collections. Provide accurate solution to the customers problem. In charge of handling complex requests easily and effectivelyWork to an international telecommunication company, informing customers regarding the status of their mobile account. In charge of processing payments, and payment arrangements. Follow up accounts.In charge of verifying and gathering accurate informationIn charge of accurate analysis of information, application screening and information verificationHandling problems to established complaint resolution standards and processes .Research and resolve issues of customers with their credit card accounts, assist card members with settlement of past due accounts. Cross selling of bank products.