Geraldine

EXPERIENCED CUSTOMER SERVICE/ EMAIL/CHAT/VOICE

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Graduate

Last Active

August 15th, 2023 (487 days ago)

Member Since

April 26th, 2013

Profile Description








I possess the following strengths:
Great Customer Service: Comfortable in managing difficult and emotional situations, and responding promptly to customer needs. Good interpersonal and communication ability. Focusing on service level and KPI's not lower than 85%
Teamwork: Well-versed in balancing team and individual work according to priority. Reach goals such as providing troubleshooting steps to customers.
Ethics
Provisioning ip phones and specific routers
Comfortable in managing Linkedin, Instagram, Facebook Business Manager
Photo edit using Canva, AdobeLightroom, Photoshop
Video Edit using Filmora
Microsoft office such as word, powerpoint, excel etc.>>Email Management
Zendesk
Familiar with Wordpress, WIX, goDaddy, shopify, G-Suite, Asana, Trello
Post Content, Researching

Resume visit my website 
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Top Skills

Experience: 2 - 5 years

Other Skills

Basic Information

Age
43
Gender
Female
Website
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Address
Caloocan City
Tests Taken
IQ
Score:  125
DISC
Dominance: 32
Influence: 11
Steadiness: 42
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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