Current Employment Status:
Hired Full Time on May 1, 2013
I have been a home based virtual assistant for over two years now. I have worked as a customer support agent for an
American Publishing Company. I was in charge of email handling and basically called customers for credit card verification. I also processed their orders
with the company's top 2 suppliers. Part of my job was to check weekly blogs for the company.
Now, my second VA job was a real estate assistant. One of the task I have handled was to make outbound calls to US County and Sheriff offices and obtain relevant information regarding tax sales and procedures. I also talked to lawyers and brokers regarding sales. I was also in charge of property research, recommendations, email handling and making sure that my client's schedule is well tracked.
Before I ventured into the Virtual Assistant world, I was a call center agent for over three years, extending my services offshore namely, the United States, United Kingdom and Australia.
I am proficient in MS Applications, Google Documents, Kayako Ticketing System, SalesForce, Real Estate Property Research Tools, Basecamp, Dropbox, ProfitMax etc.
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