I have 8 years of experience working in a Call Center as technical support representative for voice and chat catering to Linksys Products, namely routers for home and office networking.
I have supervised a team of 20 to 108 agents for the past 7 years and my experience includes building and developing areas of improvement by providing constant coaching opportunities especially those with technical difficulties and behavioral issues.
I have ample experience with Microsoft Office applications. I have consistently delivered reports on time, which has earned me the role of team captain - lead which also gained awards from my company
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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