DCTECH MICRO SERVICES, INC.
AS TECHNICAL SUPPORT ENGINEER
? FIBER OPTIC NETWORK TECHNICIAN
JOB DESCRIPTION:
? Install and maintain fiber-optic cable used to carry Internet connections and audio and visual transmissions.
? Troubleshoots fiber-optic cut using OTDR (Optical Time Domain Reflectometer) for measurements and tracing and Fiber-Optic Fusion Machine for splicing.
? Place insulation over conductors or seal splices with moisture-proof covering.
? Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
? Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
? Explain cable service to subscribers after installation and collect any installation fees that are due.
? Participate in the construction or removal of telecommunication towers or associated support structures.
? NETWORK ENGINEER
JOB DESCRIPTION:
? installing, supporting and maintaining new server hardware and software infrastructure;
? managing email, anti-spam and virus protection;
? setting up user accounts, permissions and passwords;
? monitoring network usage;
? ensuring the most cost-effective and efficient use of servers;
? suggesting and providing IT solutions to business and management problems;
? ensuring that all IT equipment complies with industry standards;
? analyzing and resolving faults, ranging from a major system crash to a forgotten password;
? undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;
? providing training and technical support for users with varying levels of IT knowledge and competence;
? supervising other staff, such as help-desk technicians;
? working closely with other departments/organisations and collaborating with other IT staff;
? planning and implementing future IT developments and undertaking project work.
? ADSL TECHNICIAN /INSTALLER
JOBDESCRIPTION:
? Installing and maintaining of Internet equipment, including routers/switches/servers/network cabling.
? Installing and maintaining of DSL equipment.
? Responsible for troubleshooting and programming for customers.
? Responsible for technical troubleshooting and programming.
? Responsible for troubleshooting and programming for subscriber carriers.
? Tier 2 support for field network technicians.
? Work with supervisor on special projects as the need arises.
? CCTV
INSTALLER/TECHNICIAN
JOB DESCRIPTION:
? Responsible for troubleshooting, assembling, disassembling, repairing and monitoring alarm systems hardware and electronic devices such as smoke alarms, video cameras, remote controls, audio surveillance equipment and television monitors.
? Installation and Repair Security Equipment, such as DVR Brand, Biometric, Door Access, Data Capture Box, Network Video Server and
Cameras.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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