Experience Highlights:
Outbound Specialist
Clark Sage Call Center Company
2010 (Oct) – 2011 (Sept)
• Call small to medium type of businesses all throughout the United States and set an appointment with the business owner for our sales manager.
• Provide brief information to the owner about the program offered by the company to ensure that they are eligible for the program.
• Qualify calls to makes sure that they are interested with the offer and that are valid appointments.
Dealer Administration
Orchid Cybertech Services Inc. - TPG Soul Australia
2008 (Mar) – 2009 (Aug)
• Answer email and phone enquiries from dealers with Account, Order, Commission, and Credit concerns.
• Responsible for monitoring weekly dealer sales to ensure that performance goals are met.
• Ensures that all dealer orders are processed and delivered within given timeframe.
• Responsible for data management and contract archival for every dealer sales processed.
• Coordinates with dealers on how to improve their weekly sales.
• Validate dealer sales processed to ensure that no fraudulent activity is exercised.
Store Marketing Assistant
Jollibee Foodchain
2002 (May) – 2003 (June)
• Plan and handle marketing strategies along with the Marketing Manager in order to increased store sales.
• Take customer orders at the same time assist counter and kitchen for bulk orders.
• Responsible for making inventory sales for the toys
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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