I'M INTO CUSTOMER SERVICE CAREER SINCE 1993. MY LAST WORK WAS WITH SUTHERLAND GLOBAL SERVICES, A BPO COMPANY. I
STAYED WITH THIS COMPANY FOR 5 YEARS AND WAS ASSIGNED TO A FINANCIAL ACCOUNT AND DOING AN OCCASIONAL UP-SELLING.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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