I have wide experience when it comes to customer service and back office support. For a year, i've been with IBM Global Process Service and have been meeting people of different nationalities and serving them. I went through unexpected and difficult situations but at the same time gathered some recognition at my work. I've been consistently been awarded as Best in Attendance and Most Productive Agent every quarter.
I am highly knowledgeable with MS Office applications with particular proficiency in MS Word, Excel and PowerPoint.
What sets me apart from other applicants is my eye for detail, my positive and personable nature and my ability to perform. I thrive and deliver in a demanding and fast-paced environment and I am highly motivated with a strong initiative to achieve personal and corporate goals.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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