Key player in surpassing client expectations with adept oral and written communication skills (Berlitz Certified), well-honed work ethics and professional yet amiable personality necessary for Customer Satisfaction. Recruited to professionally handle customer’s/client’s concerns and efficiently give assistance whether via phone, email, chat or in person.
Constantly commended by customers and colleagues for outstanding performance in delivering above-par results and regularly hit incentive metrics. Fast-learner and confident in venturing to other aspects of Customer Service, thus, can easily adapt to a continuously evolving work environment. Effectively managed stressful situations by professionalism and focus. Determined to hold higher-rank position or be in a home-based setting.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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