Hi, I'm Sharlane - an experienced Bookkeeper/Ecommerce Virtual Assistant dedicated to helping business owners gain financial clarity, improve cash flow, and operate with confidence.
I've supported multiple US and AU Businesses across service-based and eCommerce industries, delivering accurate financial management, efficient operations support, and reliable administrative assistance.
Here's how I can support your business:
* Bookkeeping & Financial Management
> Maintain accurate, up-to date records using QuickBooks, Xero, Dect and
> Manage accounts payable and receivable to support healthy cash flow
> Reconcile accounts and ensure celan, reliable financial data
> Provide clear reports to support informed business decisions
* Amazon Seller Central (FBA & Dropshipping)
> Monitor account health and performance notifications
> Handle negative feedback, A-Z Claims, and customer inquiries
> Manage inbound shipments, stranded inventory, and unfulfillable stock
> Create and optimize product listings
> Communicate directly with Amazon seller support for reimbursement and to resolve cases.
* eCommerce Operations Support
(Shopify, Bigcommerce, eBay, Faire, Square)
> Order processing via Shipstation and Starshipit
> Customer service and issue resolution
> Product Listing, uploads, photo editing using canva, and inventory updates
> Refunds, returns, and orders adjustment.
*Administrative & Executive Support
> Calendar and
> Project coordination using Click Up and ASANA
> Online research and data gathering
> Lead generation and outreach to potential partners or clients
> Report creation and documentation
> Process improvement and task organization
> General Virtual Assistance to streamline daily operations
If you're looking for reliable, detail oriented, fast learner VA who can handle both number and operations, I'd be glad to support your business growth
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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