As a call center agent, I was able to deal with American customers in providing customer service in one of the biggest software companies in USA catering to end-users inquiries.
With my most previous company, I handle Payroll inquiries of one of the biggest credit card companies in USA as we process Payroll for them.
I was promoted as a Case Manager and my task is to resolve the opened tickets by Tier 1 agents and call the employees back for resolution.
After 2 years off being a Case Manager, I was again promoted as a 1st Line Operations Manager that deals not just with employees but with the client directly.
In the last 8 years of my career, I always felt that I want to do something more and always wanted to venture in home-based jobs.
Although I have very little knowledge about it, I know that with my hardwork, dedication, and my attitude to do everything to get the job done will help me be successful in my new career.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.