I had worked for many years already, and my expertise is on

Overview

Looking for full-time work (8 hours/day)

at $284,094.32/hour ($50,000,600.00/month)

Bachelors degree

Last Active

June 26th, 2023 (537 days ago)

Member Since

March 20th, 2013

Profile Description

I had been working in BPO industry formany years now andI spent 2 years working in a Call center Company and 3 years as home based Customer Service Upgrade to see actual info relation to my skills I have a vast of expierence asTelemarketer, Appointment Setter, Data entry Specialist (MAINLY in Ms word, Ms excel) , Email Handling, Chat Support in Zendesk ,Live Chatanic and Kayako Platform, Inbound Customer Service and Outbound Hard selling account, Virtual Assistant for a Real Estate, Lead Generator, Quality Assurance Specialist.I handled various Outbound Support as Appointment Setter for A college Locator account where we offer Future education to those who graduated college that would like to proceed Masters degree and Doctoral degree. I also have an experience as Telemarketer for a DIABETES account where we will contact patients and customers that has diabetes problems. I also handled Auto Insurance account, ADT ALARMS , GE home Security and Loan Process account as Appointment setter.I have a wide experience as Inbound Customer Services handling Chat, Email and Phone Support and one of it iswhere I handled Furniture website at METRO FURNITURE based in California; My job is Order taking, order processing, Answers promptly to customers with regards to Product Inquiries, Refund Request Handling, Order replacement, follow up on Shipping status and Phone Inquiries from customers which I worked for 9 months.I also have 2 years and 6 months experienced as INBOUND CUSTOMER SERVICE REPRESENTATIVE in one of the most largest GSM NETWORK IN USA RED POCKET MOBILE at Upgrade to see actual info under AT&T, SPRINT,TMOBILE AND VERIZON where I handled Technical support,Phone Support,Customer Inquiries, Order Processing, Refund request Handling, and was promoted to handled Escalations, Help Desk, Quality Assurance Specialist and Chat Support..I also have 1 year of experienced as INBOUND CUSTOMER SERVICE REP for a Resume and Cover letter online builder at Upgrade to see actual info where I handled Phone, Chat and Email tickets ion Zendesk.I have experienced as Real Estate agent with 2 companies in the USA namely Home Solutions Group and Better Communites Solutions and as lead generator, data input for our Upgrade to see actual infolling FSBO and email marketing are part of my job as Virtual Assistant.I was once a Training Manager and Team Leader when I was still in a Call center Industry and was awarded as Best Team Leader.I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.