Working as custometor service representative is always been my passion. I started working as sales agent for travel account in one of the top call centers in the philippines and worked for 2 years. One of my responsibilities was to to provide clear picture to the customer what there travel experience would be. I booked their airline tickets, made hotel reservations and car rentals. I provide best option there is that will suit to customer's need and preferences. I asked probing question in order to understand what they have in mind and analyzed the idea to come up suggestions that will make their travel experience even better. When I was moved to customer service line of buisness for the same company, I managed to master my expertise in travel industry as I learned deeply how airline industry works, hotel and car rentals processes. I made contacts with Airlines, hotels and car rentals most of the time to solicit best options to provide satisfaction to our customers in terms of their travel.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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