Ive been a Hotel Reservation Representative for a little over a year,aside from being a customer representative,which also includes convincing clients/guests to stay at our hotel,making a sale,and also familiarizing with the hotels facilities and such,we were taught to handle clients inquiries ,assist clients if they're having trouble with their reservations.Proficient in Microsoft Office (Word, Excel and PowerPoint),Demonstrates excellence in service and hospitality can work well on a fast paced /under pressure environment and critical incidents,ambitious and hardworking,highly trainable & a fast learner,remains calm and professional throughout critical incidents.I also write articles/reviews on certain beauty brands in my personal blog
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