SUMMARY:
• 6 years experience in Managerial role.
• 4 years experience in a Team Lead role
• Training, Quality and Operations Management experience in a Financial, Technical and
Customer Service support
• Knowledge and experience in Financial Forecasting and Profit and Loss Analysis
• 10 years Call Center experience from Agent to Operations Manager
• Completed the Sykes Leadership Effectiveness and Assessment Program (LEAP)
• Sykes Standards of Exellence Certified Quality Coordinator for QA Systems Cebu
• Self Process Auditor for Sykes QA Systems Cebu
• US VISA (B1/B2)
holder Multiple Entry for 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.