I am now looking for a job that values people; their employees, their clients, a

Overview

Looking for full-time work (8 hours/day)

at $1.51/hour ($290.91/month)

2 years in college, Graduate in vocational course as Caregiver, Diploma in Culinary Arts

Last Active

March 13th, 2013 (4837 days ago)

Member Since

March 13th, 2013

Profile Description

I have been in the call center industry for the past two years. My most recent experience was to handle incoming calls for two companies which is ACS and Xerox. I have enjoyed the job and the challenges that goes with it because of the opportunity to connect with people. I believed that i performed significantly well which has resulted to customer satisfaction rate. As a call center agent I always try to be empathetic to the customer and ask what the caller's needs are. I make sure i give the customer some form of trust and assurance that the issue at hand will be resolved. you also have to set your caller's expectation that dead air may happen. Give out some small talks or build rapport.