I have over four years of experience in customer service and healthcare support, including working with U.S.-based accounts. I am skilled in communication, administrative support, appointment scheduling, chat and
Experience: 1 - 2 years
Supported Medicare members by assisting with healthcare inquiries, benefits explanation, and documentatio
Experience: 2 - 5 years
Provided support to U.S.-based customers through calls and issue resolution while maintaining quality and customer satisfaction.
Experience: Less than 6 months
Supported U.S. healthcare members through patient and insurance-related inquiries, eligibility verification, documentation, and administrative coordination. Experienced in inbound/outbound communication, CRM and healthcare systems, HIPAA compliance, records management, follow-ups, and delivering accurate and professional member support in a fast-paced environment. Comfortable handling scheduling-related tasks, maintaining organized documentation, and supporting efficient healthcare operations.
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