To apply my expertise in customer relations, sales and marketing in various busi

Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.00/month)

Bachelors Degree

Last Active

February 28th, 2013 (4305 days ago)

Member Since

February 28th, 2013

Profile Description

Available for domestic and international travel.
• Key Account Management & Retention
• Needs Assessment & Solution Selling
Proficient in Windows OS, Microsoft Office and Mac OSX
Relationship Management Executive, CBG – Embed
Philippine Long Distance Telephone Company (Philippines)
Manages a portfolio of PHP 300 million covering 30 Key Accounts predominantly in the Subsidiaries, Affiliates, BPO and Real Estate market. Ended the year with a revenue growth of 8% for a total increase of revenue by PHP 22.8 million.
Additional areas of expertise include:
• Customer Relationship Management
• Product Development and Management
January 2011 – June 2012
Longstanding member of the Corporate Relationship Management B Embed team, a select
group of Relationship Managers that handle key corporate accounts with high revenue for
both wired and wireless solutions.
Acts the single point of contact for top-tier, blue-chip international corporations and enterprise
customers offering PLDT services and dealing with any concerns in provisioning, service
quality and billing.
Generates revenue from current and possible customers by offering converged products
through solution selling that will improve the process and network of the customer.
Formulates tactical account planning by creating strategies to increase current wallet share of
PLDT.
Relationship Management Executive, CBG – CRB 2
Philippine Long Distance Telephone Company (Philippines)
Manages a portfolio of PHP 72 million pesos covering 60 accounts from various industries. Below are the notable achievements:
- First to have sold PLDT’s Telepresence, (High-definition face-to-face conferencing)
- First to have sold PLDT’s On Call (Hosted Contact Center solution).
- Growth of accounts by 17% with incremental revenue of PHP 12 million for 2009 to 2010.
Identifies sales opportunity by understanding the specific network needs of the customer. Spear
heads a cross functional team to ensure high customer satisfaction in all aspects of the service
provided. Pro-actively creates specific recommendations to the enterprise customer by leveraging on PLDT’s strong network capabilities and cost effective alternatives.
October 2007 – December 2010
International Marketing Analyst
June 2004 – July 2007
United States Department of Agriculture (United States, China, Korea, South Africa and Philippines)
Created specific marketing projects designed to promote, encourage and support the
production and distribution of Maryland agricultural products.
Assists other marketing departments in the planning and the coordination of large scale
marketing surveys, promotional projects, food shows or exhibitions.
Gathers statistical information concerning production, distribution and other sales related data
by compiling such information into formats that are suitable for public distribution. Analyzes
statistical data, report trends and other significant indicators.
Exposed to the food and agriculture industry in countries such as United States, China,
Korea, South Africa and Philippines
Industry Exposures and Clients in Food and Agriculture
United States: Shore Genetics, Pin Oak Lane Farm and Equine Clinic, Bonita Farms, Perdue Farms,
Maryland Horse Breeders Association, Country Life Farms, McCormick & Company Inc., Triple Crown
Trading Inc.
China: Beijing Huajun Horse Breeding Co. Ltd., Orient Lucky Horse Group
Korea: J & S Korea Co. Ltd., Meatkahn Corporation
South Africa: Rieses Food
Philippines: Philippine Racing Commission, National Dairy Authority, Bureau Of Animal Industry