Global HR Business Analyst | Health Project Manager | USRN

Overview

Looking for full-time work (8 hours/day)

at $6.14/hour ($1,181.82/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

June 1st, 2020

Profile Description

Senior Project Management Professional | USRN | Business Analyst | HR Operations Specialist
A Senior Project Management professional and customer service–centric individual aiming to leverage her skills in business analysis, project management, and SaaS technical expertise.
Implemented solutions primarily in Knowledgebase, Case Management, and Onboarding applications, with a strong foundation in US HR, Payroll, and Benefits Operations.
A US Registered Nurse (USRN) with a versatile background bridging healthcare, HR operations, and business process improvement. Highly adept at translating business requirements into actionable solutions and ensuring seamless execution of projects.
A Certified Lean Six Sigma Yellow Belt, continuously improving processes and optimizing workflows through tactical strategy and proven methodologies. A multi-tasker, problem-solver, and solid team player!
Core Services
Business Analysis & Project Management
Project Management (Hybrid Agile–Waterfall)
Requirements Gathering & Documentation
Process Mapping and Workflow Optimization

Email and Administrative Assistance
Reporting and Data Analysis
Web Research and Content Management
Sub-services
Medical VA
Maintenance of eHR, DocuSigns, Prior Authorizations, and Insurance Verifications
Nursing Research and Documentation (Progress Notes, Face-to-Face Data Sheets)
Patient Scheduling for Home Visits
Customer Success Management
Customer Service via Email or Live Chat
Lead Generation & Conversion
Technical Troubleshooting for SaaS Products/Startups
Upselling & Retention Strategies
Net Promoter Score (NPS) Advocacy
Technical Writing
Knowledgebase and SOP Documentation
Content Management and Blog Writing
Proofreading and Editing
Applications & Tools
Microsoft Word, Excel, PowerPoint, Project
Atlassian JIRA | Oracle NetSuite CRM | Siebel Oracle | Salesforce
Infor IXS & Case Management | Enwisen HRIS | ADP WorkforceNow
Zendesk | HubSpot | Asana
My mission:

To help you focus on growing your business while I handle the details — efficiently, proactively, and with a smile. Let’s make your operations seamless and results-driven. Shoot me a ping, and let’s get started!