Phone, Email & Chat Customer Support - Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

High school diploma

Last Active

May 3rd, 2024 (yesterday)

Member Since

May 26th, 2020

Profile Description

I am a customer-centric agent who loves to help customers and make their day.
Customer Support Email, Phone and Live Chat - Gorgias | Zendesk | NICE CXone | Avaya |
? Strong communication skills in assisting customers through calls and live chats.
? Handling a variety of customer inquiries and concerns.
? Multitasking capabilities to manage customer interactions through different channels.
Ecommerce Support - Upgrade to see actual info | Upgrade to see actual info | Shopify | BigCommerce | Magento |
? Knowledge of e-commerce processes and order tracking systems.
? Process refund, replacement and complaints.
? Track shipment and provided status. Process order pick up.
Team Player - Slack | Skype | Zoom | Microsoft Team
? Personable and a team player.
? Willing to collaborate for better result of tasks.
? Building trust and integrity with team mates.
Virtual Assistant - Adobe Photoshop | Hootsuite | Instagram | Facebook | Pinterest | LinkedIn | Canva | SEO
? Creates inspiring post for social media postings via Adobe Photoshop or Canva.
? Manage and schedule postings for social media using Hootsuite
? Improve search result for the business.
I am excited to be part of your growing team.