Bring 5 years of experience within high-volume call center environments, I’m known for the ability to build relationships/rapport and educate customers resulting in customer satisfaction, retention and increased sales. I’m also adaptable to changing situations and welcomes new challenges. I’m hard-working, reliable and able to learn fast.
I'm very assertive and productive in a high-volume, high-stress environment.
I have excellent written and verbal communication skills with an eye for details.
I'm also a self-starter with a can-do attitude.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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